We're happy to help! We maintain a 'customer-is-second-to-no-one' service policy. Anything we can do to assist is our pleasure! You may call us between the hours of 11 a.m. and 6 p.m. PST Monday through Friday: 310-857-2444, or email us: support@blubonic.com. Note, our present call volume is unusually high, so if you have not received a prompt response to a voice message you've left, please reach out to us by email. 

Payments: All major credit cards are accepted. Paypal is the card processor; a Paypal account is not needed to use a credit card, simply click 'Checkout as a Guest'.

Returns: We value your business and have an unconditional money-back guarantee if you aren't 100% satisfied with anything for any reason! For unopened items, we accept returns within 30 days of delivery. We offer generously discounted shipping (less than half our actual cost) so in the instance of a return not related to an error made by us, a twenty percent restocking fee is applied. Please contact us in the instance of a return request, and we will issue you a return authorization number.